Radical honesty,
in numbers.
Every other taxi firm tells you they're reliable. We publish the data. Every month, on this page, you'll find how many rides we ran, how many we were late for, and how many refunds we paid out.
Reporting period: April 2026
Anonymised. Real. Unfiltered.
We can't share passenger names, but everything else is on the table — the scheduled pickup time, the actual arrival time, and whether we made good on the promise.
- #001Edinburgh Airport → St AndrewsScheduled06:15Arrived06:07Early
- #002Old Course Hotel → Edinburgh AirportScheduled10:00Arrived09:54Early
- #003St Andrews → Glasgow AirportScheduled04:30Arrived04:31On time
- #004Edinburgh Airport → FairmontScheduled14:45Arrived14:38Early
- #005St Andrews → DundeeScheduled18:00Arrived18:02On time
- #006Carnoustie → Edinburgh AirportScheduled05:50Arrived05:45Early
- #007Edinburgh Airport → St AndrewsScheduled11:20Arrived11:18Early
- #008St Andrews → Leuchars StationScheduled08:30Arrived08:24Early
- #009Glasgow Airport → St AndrewsScheduled16:00Arrived15:51Early
- #010St Andrews → KingsbarnsScheduled12:00Arrived12:09Late
- #011Anstruther → Edinburgh AirportScheduled07:15Arrived07:10Early
- #012Edinburgh Airport → RusacksScheduled22:30Arrived22:24Early
Pulled directly from our dispatch log. We don't cherry-pick — these are the most recent 12, in order.
Twice in eight years.
Here's when, and why.
When we're more than five minutes late for an airport pickup, the ride is free. We don't hide the times it happened — we explain them.
Read the full guaranteeDriver caught in unexpected M90 closure. Arrived 11 minutes after agreed window.
Mechanical breakdown 20 mins from pickup. Backup driver arrived 13 minutes late.
The longer view, in case you don't trust a single good month.
Why publish all this?
Because anyone can claim to be reliable. Numbers don't flinch. If a month ever goes badly, you'll read it here first, with our explanation attached.